FAQ
Frequently Asked Questions
What types of jewellery does Anu One offer?
Anu One offers a beautiful collection of gold jewellery, including necklaces, earrings, bangles, bracelets, rings, pendants, mangalsutras, bridal jewellery, and traditional as well as contemporary designs for every occasion.
Is your jewellery made from genuine gold?
Yes. Every piece of jewellery is crafted using high-quality, genuine gold. We are committed to delivering authentic craftsmanship and premium-quality jewellery.
Do you offer bridal jewellery collections?
Yes. We specialize in elegant bridal jewellery collections designed to complement weddings, engagements, receptions, and other traditional celebrations.
Can I customize a jewellery design?
Yes. We offer customization services for selected jewellery designs. If you have a specific design or requirement, our team will work with you to create a unique piece that matches your vision.
How do I choose the right jewellery for a special occasion?
Our collection includes jewellery for weddings, festivals, anniversaries, birthdays, and everyday wear. If you need assistance, our team will be happy to help you find the perfect piece.
How should I care for my gold jewellery?
To maintain its shine, store your jewellery in a soft pouch or jewellery box, avoid contact with perfumes and chemicals, and clean it gently with a soft cloth after use.
Do you provide secure packaging for orders?
Yes. Every order is carefully packed using secure and protective packaging to ensure your jewellery reaches you safely and in excellent condition.
What payment methods do you accept?
We accept a variety of secure payment methods, including UPI, debit cards, credit cards, net banking, and other trusted online payment options available during checkout.
How long does shipping take?
Shipping times may vary depending on your location. Once your order is confirmed, it will be processed promptly, and you will receive tracking details after dispatch.
How can I contact Anu One for support?
You can reach our customer support team by phone, email, or through the contact form on our website. We are happy to assist you with product inquiries, orders, customization requests, and after-sales support.